Today it supports the 𝗢𝗳𝗳𝗶𝗰𝗶𝗮𝗹 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗣𝗜 platform, with plans to add more channels in future.

With Beacon CEP businesses can:
Send and track outgoing marketing campaigns
Engage with incoming customers and leads
Support and delight customers
Improve Customer satisfaction rates

Technical Features:
CRM with Lists, Segmentation
Campaigns
Live Chat with Customers
Automation through advanced flow builder (Rich support for WhatsApp components)
Integrations with external systems with API and Webhook nodes
Respond to Customers with Agentic AI
Analytics
Configuration Options
Direct Embedded Signup Integration with Meta
Detailed Audit Logs for enterprise deployments
Commerce (in the works)
Many more coming soon…

Beacon CEP is available in both Cloud and On-Premise Enterprise Variants. At this moment of time, we are onboarding businesses looking to scale up their presence using WhatsApp Business API.

The goal with Beacon CEP is not to just be another engagement platform, but to be flexible enough to accomodate every business’ need in the best possible manner.

If you are exploring WhatsApp Business API for your enterprise, do talk to us. Book a meeting here – https://cal.com/beaconcross/whatsapp-beacon-cep