One of the most common and important questions we get from the customers we work with is whether ChatGPT or OpenAI (the company which provides ChatGPT) uses the data we send to it. The answer to this question is yes and no, let’s explore the various scenarios in which they’ll use our data and when they will not.
Using the free ChatGPT service
Most of us are using the free chat ChatGPT service provided at https://chat.openai.com/ to help us with our daily tasks, be it writing an email, summarizing some information or also generating some source code.
This content is used by OpenAI to improve its model, so yes in this case it does use our data and hence we should be careful if we are using any data or information which is not supposed to be shared or is private.
Recently, OpenAI has provided a way to ensure that your data is not used for training purposes as shown below:
Using the OpenAI API service
OpenAI offers most of its models to create custom solutions. They are offered as API’s which can be used by businesses to improve their existing offerings or even create new offerings. The API services can be used for various tasks such as:
- Summarization of large content for quick analysis
- Question Answering or Chatbot applications over your own content sources like Documents, CMS, Databases, File Drives etc. using Retrieval Augmented Generation
- Transcribing of audio sources
- Generation of images
As per OpenAI, they do not use the content they receive via the API’s to improve/train their model. They do, however, keep the data stored with them for around 30 days in order to check for abuse.
We at Beaconcross provide custom solutions and products which enable you to use the OpenAI API service in order to improve your offerings. Contact us or schedule a meeting with us to know more.
Using the OpenAI Enterprise service
OpenAI offers the OpenAI Enterprise as its offering for customers who need to use the ChatGPT service along with access to latest models within their organizations. With this they also give customers greater control of their data retention. Similar to the API service, in this product as well the data is not used to improve/train their model. Additionally, the ChatGPT service related data exchange between the user and the model is not used by OpenAI.
The pricing for OpenAI Enterprise is not mentioned on their website and the only way to get it would be to get in touch with their sales.
If you have any questions regarding any of the points mentioned above, please get in touch with us, we’ll be more than happy to get you an answer.