Effective Date: 1 January 2026

At Beaconcross Technologies Private Limited, we strive to provide high-quality digital services. This Refund Policy outlines the conditions under which refunds may be issued.

1. Service-Based Payments
Payments made for digital consulting, implementation, or custom services are generally non-refundable once work has commenced, as resources are allocated immediately upon confirmation.

2. Eligibility for Refund
Refunds may be considered only under the following conditions:

• Duplicate payment or billing error
• Service not delivered due to Company’s inability to perform
• Cancellation before commencement of work

Approved refunds will be processed to the original payment method within 7–10 business days.

3. Partial Refunds
If a project is terminated mid-way by mutual agreement, a partial refund may be issued after deducting charges for work already completed and administrative costs.

4. Non-Refundable Situations
Refunds will not be provided for:

• Change of mind after service initiation
• Delays caused by client inaction or non-cooperation
• Completed and delivered services

5. Contact for Refund Requests
To request a refund, email support [at] beaconcross [dot] com with transaction details and reason for request within 7 days of payment.